By creating an account with gb88, you are considered to have read and agreed to this privacy policy. If you have any questions, please contact our support team.
1What Information We Collect
When you register and use our services at gb88, we collect various types of information. This data is used to provide you with the best service and to keep your account secure.
Personal Information
At registration, we collect your name, date of birth, email address, phone number, and residential address. This information is required to verify your identity and keep your account secure.
Financial Information
Payment details are collected when processing deposits and withdrawals. However, your full payment card number or complete bank account details are never stored on our servers — all payment information is processed securely through certified payment processors.
Technical Data
While using gb88, certain information is collected automatically, such as:
- IP address and device information
- Browser Type & Version
- Operating system information
- Platform Activity Log
- Login Time & Location
| Types of Data | Purpose of Collection | Retention Period | Mandatory |
|---|---|---|---|
| Name & Identity | KYC Verification & Account | Account lifetime + 5 years | Yes |
| Email & Phone | Contact & Security | For the duration of your account | Yes |
| Payment Information | Transaction Processing | 7 years | Yes |
| Cookies / Log | Experience Improvement | 30–365 days | Optional |
2How Your Information Is Used
Gb88 uses collected information only for specific, legitimate purposes. We never use data unnecessarily or share it for marketing purposes without your consent.
Primary Use
- Creating and managing your account.
- Processing deposits, withdrawals, and other financial transactions.
- Completing identity verification (KYC).
- Providing customer service and support.
- Sending promotional and bonus offers (with your consent).
Security & Legal Compliance
- Preventing fraud and money laundering.
- Detecting unauthorized access to your account.
- Meeting the legal requirements of regulatory authorities.
- Ensuring responsible gaming.
Gb88 only sends promotional emails or messages with your consent. You can opt out of marketing communications at any time through your account settings or by contacting support.
3Data Sharing Policy
Gb88 never sells your personal information. However, in certain circumstances, limited data may be shared with trusted third parties.
When Information Is Shared
- Payment Processor: Information required to complete transactions.
- KYC Partner: Documents required for identity verification.
- Law Enforcement: Under a court order or legal obligation.
- Regulatory Authority: To comply with licensing requirements.
Your information is never sold to advertisers or third parties. No data is provided to unrelated marketing companies.
4Cookie Policy
Gb88 uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser.
Cookie Types
- Essential Cookies: Essential for login sessions and security.
- Functional Cookies: Remembers your preferences and settings.
- Analytics Cookies: To understand site usage (anonymous).
- Marketing Cookies: To show relevant offers (optional).
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.
5Data Protection Measures
Gb88 uses industry-leading security technology to protect your data. Our security team monitors systems 24/7 to detect any suspicious activity.
Technical Security
- 256-bit SSL/TLS encryption on all data transfers.
- Sensitive information is stored with AES-256 encryption.
- Two-Factor Authentication (2FA) support.
- Regular security audits and penetration testing.
- Firewall and intrusion detection systems.
Physical Security
Gb88's data centers have strict physical access controls. Only authorized personnel are permitted to enter server rooms. Regular backups are maintained to ensure no data is ever lost.
Gb88 never stores your password in plain text. Passwords are always stored using strong hashing algorithms, and no staff member can view your password.
6Your Rights
Every registered user at gb88 has the following rights over their personal data. Contact our support team to exercise any of these rights.
To exercise any of your rights, email us at [email protected]. We will endeavor to respond within 30 days.
7Third-Party Services & Links
Gb88 uses trusted third-party services to ensure the site functions properly. These services have their own privacy policies, and we make sure they maintain the same high standards of data protection.
Game Software Providers
Gb88's casino and Sports Betting games are operated through licensed software providers. Technical data necessary for gameplay may be shared with these providers, but never personally identifiable information.
Payment Gateway
When using bKash, Nagad, or other payment methods, relevant financial information is shared with the respective payment processor. This process is fully encrypted and secure.
Gb88 carefully selects third-party service providers and holds them to strict data processing agreements. However, gb88 is not responsible for the privacy practices of those third parties.
8Policy Changes & Contact
Gb88 may update this privacy policy at any time. For significant changes, a notice will be sent to your registered email and posted on the site.
Change Notification
If significant changes are made to this policy, you will be notified at least 14 days in advance. Continued use of gb88 after any changes takes effect will be considered acceptance of the updated policy.
Contact Information
If you have any questions, concerns, or requests regarding this privacy policy, please reach out to us through the following:
- Email: [email protected]
- Live Chat: Available from any page on the site
- Support Hours: 24 hours, 7 days a week
For urgent privacy-related matters, please reach out via live chat. Our Bangla-speaking support team is always here to help.